News
Public satisfaction with the NHS sees decline in 2017
A survey conducted by British Social Attitudes (BSA) survey – which asked members of the public about their views on, and feelings towards, the NHS and keep reading
general practice
Management
Do your staff deliver ‘exceptional customer service’ in your GP practice? Â
First impressions are said to be everything, but lasting impressions are made by delivering exceptional customer service. So, how do you exceed patient expectations? Ian keep reading
News
New report examines inappropriate prescribing of antibiotics in primary care
A new report –Â Reducing inappropriate prescribing of antibiotics in English primary care: evidence and outlook – claims inappropriate prescribing was found in every general practice keep reading
News
SCOTLAND: Patients urged to join the doctors’ debate
CREDIT: This story was first seen in The Inverness Courier It’s not too late to register concerns about a controversial shake-up in GPs’ contracts, according to keep reading
Management
RCGP calls for an end to referral management centres that ‘prioritise cost-savings over patient care’
In a new report –Â Quality patient referrals Right service, right time – published today, an end to referral management centres that ‘prioritise cost-savings over patient keep reading
Management
Preparing for a CQC inspection
The Care Quality Commission (CQC) regulates against the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations keep reading
Legal
MDDUS urges Scottish government to speed up discount rate reform
Scottish indemnifier urges Scottish government to speed up reform of the controversial personal injury discount rate Scotland’s largest GP indemnifier has urged the Scottish government keep reading
Management
A new dawn, a new day, a new…GP partner
In the current climate, it’s becoming more difficult to attract potential partners for your GP practice. However – if you can make them an offer keep reading
Management
Opioid prescribing is on the rise across England, new study finds
CREDIT: This story was first seen in the Express and Star Researchers called for a new database detailing patients who are taking large amounts of keep reading
News
Funding boost of £1.8m for 13 GP surgeries in East Devon
CREDIT: This story was first seen in Devon Live The cash will fund technology at the surgeries that will help better care be provided to keep reading