News
Public satisfaction with the NHS sees decline in 2017
A survey conducted by British Social Attitudes (BSA) survey – which asked members of the public about their views on, and feelings towards, the NHS and keep reading
Month: February 2018
Editors choice
Do your staff deliver ‘exceptional customer service’ in your GP practice?
First impressions are said to be everything, but lasting impressions are made by delivering exceptional customer service. So, how do you exceed patient expectations? Ian keep reading
News
GP practices given cash back for not sending patients to hospital
CREDIT: This story was first seen in The Telegraph GP practices are being given ‘cash back’ for preventing patients from going to hospital, under ‘profit-share’ agreements, keep reading
Features
How to write a winning job advert
Finding the right support and attracting the right talent to your practice can be an arduous task. The job advert you post has a massive keep reading
News
New report examines inappropriate prescribing of antibiotics in primary care
A new report – Reducing inappropriate prescribing of antibiotics in English primary care: evidence and outlook – claims inappropriate prescribing was found in every general practice keep reading
News
SCOTLAND: Patients urged to join the doctors’ debate
CREDIT: This story was first seen in The Inverness Courier It’s not too late to register concerns about a controversial shake-up in GPs’ contracts, according to keep reading
Management
RCGP calls for an end to referral management centres that ‘prioritise cost-savings over patient care’
In a new report – Quality patient referrals Right service, right time – published today, an end to referral management centres that ‘prioritise cost-savings over patient keep reading
News
Yorkshire Coast Nurses Up For Award
CREDIT: This story was first seen in Yorkshire Coast Radio A nurse from Field House Surgery in Bridlington is up for the General Practice Nurse keep reading
News
Greater consistency in training procedures welcome
Plans to improve how doctors in training are assessed, appraised and receive feedback are a ‘welcome development’, says BMA That is the message from doctors keep reading
Features
Patient safety: is your GP practice providing safe care?
It’s one of the key questions the care quality commission (CQC) asks during inspection – is your GP practice providing safe care? To provide safe keep reading