Editors pick
Tweaking the Machine: Continuous Improvement in Action
As a GP practice, you’re constantly adapting, evolving and looking for ways to improve the experiences of your staff and the patients you serve From the outside, it might look as if things simply run themselves, as if smooth operations and well-organised systems are just part of the job. But anyone working in primary care knows that nothing “just happens” – behind every efficient appointment rota, every seamless clinic, or every well-coordinated MDT meeting sits a commitment to continuous improvement. The principles of continuous improvement are just as relevant to GP practices as they are to any other organisation. The difficulty is that, while the core ideas stay the same, the way they are put into action in primary care can look very different. So, what exactly is it? At keep reading
