Management
Staying calm during a PR crisis
GP practices – although contracted – serve the general population and, as such, are also subject to the scrutiny and whims of that general population. keep reading
practice management
Management
Going above and beyond for vulnerable patients
We’ve said it once, we’ll say it again – time is a finite resource in healthcare, so, how can practices ensure that they are able keep reading
Management
Boosting patient access and improving the patient experience
Patient-centred care – it’s the future of the NHS. Delivering it can be a challenge; improving patient access, and thus experience, is key. Three CCGs keep reading
Legal
Personal liability – is putting your practice into a limited company the answer
As a general policy, NHS England expects all GPs on the England National Performers List who are insured to have minimum personal liability cover. One keep reading
Live it
Power hitters; developing a winning work-culture and building a cohesive team
In a busy work environment managing and motivating your team to success, while juggling all other elements of your role, can be difficult. Chris Dyer, keep reading
Compliance
Practice recruitment procedures: disclosure and barring service (DBS) checks
A disclosure and barring service (DBS) check helps employers make safer recruitment decisions; however, in general practice, it is mandatory that certain members of staff – all keep reading
Management
A positive presence: mentoring and coaching in general practice
General practice is a first point of contact for around 90% of patients accessing the NHS – it’s hectic and this is a burden felt keep reading
Practice Operations
How to make better procurement decisions in your GP practice
The LMC Buying Groups Federation has been saving GP practices time and money on their purchasing for 10 years – and, more recently, they’ve been keep reading
Health Tech
Healthtech: improving practice productivity and patient outcomes
Technology, technology, technology. It’s everywhere and it’s changing how GP practices operate – streamlining operations and improving communications. Frazer Whitehead, senior public sector account manager keep reading
Compliance
You say, we pay; GDPR and the financial impact on practices
The general data protection regulation – fondly known as GDPR – has made waves in terms of how we collect and hold data. It has keep reading