Winners of the NAPC Awards 2018 announced at a celebratory dinner in Birmingham
The awards celebrate high standards of care, dedication, integration and innovation – recognising amazing people, teams and organisations who have gone the extra mile to provide improved patient care for their communities. The awards presentation was held on the evening of the first day of NAPC’s Annual Conference 2018 at Best Practice. The winners are:
Primary Care at Scale Manager of the Year
Neil Parsons, strategic manager, Kernow Health East Ltd
Neil has only been working in East Cornwall for a relatively short time but has already made a huge impression with his energy and drive, galvanising the locality into action and delivering numerous projects which demonstrate the success of primary care working at scale. He was instrumental in building the organisational structure – the legal entity Kernow Health Ltd – for the 10 practices in East Cornwall. He has led many projects to improve the stability of the practices, to reduce workload, improve quality and provide the best care to patients. Neil is able to motivate colleagues from across all areas of the primary care health team and beyond.
Clinician of the Year
Dr Dawn Turner, GP, Bridges Medical Practice Gateshead
Dawn is Clinical Lead for Elderly Care across Gateshead and Newcastle. Her passion for her patients, in particular older people, has gained her a reputation far and wide and she is considered to be an expert in this field. She has worked tirelessly to improve care for residents in care homes, the housebound and those who are vulnerable. Her compassion and empathy for this group of patients has resulted in reduced hospital admissions, more skilled care home staff and better end-of-life care. She is highly respected by her peers because of her exceptional clinical skills and is known within the practice as ‘Pop Doc’ because of her popularity. Many patients will wait weeks to be sure of seeing her.
Newcomer of the Year
Dr Robert Zabihi, primary care dental practitioner, Pinner Dental Practice
After graduating, Robert completed an MSc in Primary Care Dentistry. His dissertation on the effects of cigarette smoking on periodontitis (inflammation of the gums) in the local patient population has significantly contributed to the prevention of the disease in the practice. Patients commend him for his clear explanations of treatment options and he inspires his colleagues, holding weekly tutorials for them. He has spearheaded the drive to make the practice paperless and transformed the service for patients, resulting in better coordinated care. As a member of the Brent and Harrow Local Dental Committee, Robert is an ambassador both for the practice and for the general dental practitioners in the borough.
Integration Innovation of the Year
South Coast Medical Group Primary Care Home (PCH), Dorset
Over the past five years the group, under the name of Providence Surgery, developed from a single practice site serving 5,000 patients to seven sites serving 30,000. The PCH has helped to stabilise and unite a group of six GP practices which had been struggling with recruitment and retention of staff while serving a population with pockets of severe deprivation, substance abuse, addiction and mental health challenges. Following the redesign and introduction of new services, it has many integrated in-house teams including paramedics, the nursing and pharmacist team, a physiotherapist and musculoskeletal therapist, sonographer, consultant psychiatrist and in-house diagnostics. The PCH has transformed care for thousands of patients who now have increased access to a wide range of services.
Primary Care Home of the Year
Healthier Fleetwood Primary Care Home, Lancashire
Fleetwood is a small town on the Lancashire coast with a population of around 30,000 residents. Life expectancy rates for both men and women are much lower than the England average and the prevalence rates for all long-term conditions are at least twice the national average. Between 2014 and 2016 eight GPs retired or left the town and only three could be recruited. It was during this period of severe pressure that the practices decided to work in a much more integrated way, in partnership with the other health and care providers in the town, alongside local residents, for the benefit of all. As well as managing illness, both acute and long-term, there’s also been a significant focus on wellness and resident empowerment through the “Healthier Fleetwood” movement.
NAPC’s new corporate partner Nutricia: Early life nutrition – which develops products aimed at creating a healthy start in life for children worldwide – sponsored this year’s awards.
Dr Minesh Patel, Chair, NAPC, said: “Our winners and finalists this year have all, in their own different ways, helped to transform primary care in their local communities through sheer passion, determination, vision and drive. In so doing, they’ve re-energised their colleagues and, most importantly, improved patient care. They are an inspiration to us all.”
Jerome Peregrine, Head of Solutions for Nutricia ELN, said: “Primary care is at the forefront of health services in the UK and it is only right that we take a moment to celebrate the tireless commitment and hard work that happens every day up and down the country. I’d like to congratulate all the finalists and winners of this year’s awards.”