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Practice management: how to work smarter, not harder
Modern practice managers have their work cut out for them. Practice workload is increasing and resources are decreasing – all practice staff are tasked with keep reading
general practice
Legal
A legal eye on general practice
There’s an element of uncertainty in general practice at the moment – across the entire healthcare sector, for that matter. The wider perception is gloomy keep reading
Management
New approaches to healthcare: the potential role of receptionists
A recent paper published in the British Journal of General Practice explores the potential role of the receptionist in the implementation of new approaches to keep reading
Management
Supporting services; recording and recalling practice communications
Practice staff have a lot to contend with operationally, whilst all the time focusing on patient care. In every practice a considerable amount of patient keep reading
News
The foundation of general practice has “serious structural faults” – but can be fixed
Dr Richard Vautrey addressed a BMA members’ event this week and discussed in-depth the reasons why general practice is both vital and at risk The keep reading
News
Practice wins £27,000 reimbursement battle with NHS
Littlewick Medical Centre has won back £27,000 after the NHS withheld the cash following a claims mix-up A dispute between Littlewick Medical Centre, a levy-paying keep reading
Management
What’s all the fuss about online consultations?
Online consultations have made waves; designed to lighten the practice workload and improve patient access in the face of rising demand they are changing the keep reading
Management
Telephone triage: supporting patients and healthcare providers
General practice is inundated – staff are managing more patients many with increasingly complex healthcare needs. Triage is being considered as a means of effectively keep reading
Management
Post-GDPR; who’s your data protection officer?
The general data protection regulation (GDPR) is in force. While most general practices will have data processing, management and storage well managed it must be keep reading
Management
Coping with guidance on NHS prescribing costs
Prescribing costs and the burden that it is placing on NHS budgets cannot be overlooked. Lyndsey Stanley, director and clinical pharmacist and Tina Nightingale of keep reading