News
Care Navigation to roll out across the country
As reported by the Lancashire Telegraph, a controversial scheme piloted in east Lancashire will now be rolled out across the country A scheme that was keep reading
reception
News
New scheme will see pharmacists receive cash boost for referred patients
As reported by the Pharmaceutical Journal, a pilot scheme in South Tyneside will see pharmacists receive £13 for every patient referred to them by their keep reading
Health Tech
Practices still rely on ‘archaic’ technology
CREDIT: This story was originally seen on the Lancashire Telegraph A survey has shown that thousands of hospitals and GPs in the UK use fax keep reading
Management
Telephone triage: supporting patients and healthcare providers
General practice is inundated – staff are managing more patients many with increasingly complex healthcare needs. Triage is being considered as a means of effectively keep reading
Management
Do your staff deliver ‘exceptional customer service’ in your GP practice? Â
First impressions are said to be everything, but lasting impressions are made by delivering exceptional customer service. So, how do you exceed patient expectations? Ian keep reading