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How to improve your business writing
We spend all day writing, but how can you ensure that your writing is as clear and effective as possible? How do you make your keep reading
communication
Health Tech
Healthtech: Improving practice productivity and patient outcomes
Technology, technology, technology. It’s everywhere and it’s changing how practices operate – streamlining operations and improving communications. Frazer Whitehead, senior public sector account manager at keep reading
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Conflict resolution: the straw that broke the camel’s back
Conflict is normally created by a trigger; such a trigger might simply be that a patient feels their wait is too long, that they’re not keep reading
News
Healthwatch encourages UK to speak out on the future of the NHS
Healthwatch is asking the UK public to have its say regarding what they want from GPs, hospitals and other care organisations in the near future keep reading
Management
New guidance urges doctors to ditch the jargon
The Academy of Medical Royal Colleges has published guidance for doctors, suggesting that they use plain English when writing to patients New guidance from the keep reading
Uncategorized
Communications: a social media guide for savvy staff
There are so many positives to social media; it’s an effective medium for communication, a source of information, a platform on which you can have keep reading
Management
Boosting patient access and improving the patient experience
Patient-centred care – it’s the future of the NHS. Delivering it can be a challenge; improving patient access, and thus experience, is key. Three CCGs keep reading
Management
Communication between hospitals and GPs in Wales must improve, report shows
Research into the way that patients are discharged from hospital and into GP care in Wales has exposed some of the problems therein A new keep reading
Live it
Tips for boosting resilience and confidence
Confidence and resilience are two essential attributes that can help you to excel in your day-to-day tasks and to overcome any challenges you encounter along keep reading
Management
New approaches to healthcare: the potential role of receptionists
A recent paper published in the British Journal of General Practice explores the potential role of the receptionist in the implementation of new approaches to keep reading