Technology, technology, technology. It’s everywhere and it’s changing how practices operate – streamlining operations and improving communications. Frazer Whitehead, senior public sector account manager at Brother UK, shares two innovations he sees as vital to [read more]
Conflict is normally created by a trigger; such a trigger might simply be that a patient feels their wait is too long, that they’re not getting the treatment they need or that they feel someone’s [read more]
Healthwatch is asking the UK public to have its say regarding what they want from GPs, hospitals and other care organisations in the near future 70 years after the creation of the NHS, Healthwatch is [read more]
The Academy of Medical Royal Colleges has published guidance for doctors, suggesting that they use plain English when writing to patients New guidance from the Academy of Medical Royal Colleges has been published to help [read more]
There are so many positives to social media; it’s an effective medium for communication, a source of information, a platform on which you can have your say. However, when not used correctly, there can be [read more]
Patient-centred care – it’s the future of the NHS. Delivering it can be a challenge; improving patient access, and thus experience, is key. Three CCGs have adopted advanced GP telephony to deliver on the region’s [read more]
Research into the way that patients are discharged from hospital and into GP care in Wales has exposed some of the problems therein A new report by the Health Inspectorate Wales (HIW) has highlighted the [read more]
Confidence and resilience are two essential attributes that can help you to excel in your day-to-day tasks and to overcome any challenges you encounter along the way. However, and unfortunately, they’re characteristics that we can [read more]
A recent paper published in the British Journal of General Practice explores the potential role of the receptionist in the implementation of new approaches to consultations in primary care. We take a closer look, picking [read more]
As managers evolve from what can be termed ‘evaluators’ into ‘developers’ Ally Yates, author of Utter Confidence: How what you say and do influences your effectiveness in business, looks at the five crucial conversations they [read more]
Copyright © 2019 | Education Executive | Intelligent Media Solutions