Legal
Dealing with complaints
A guide to the complaints process for GP practices in England, including how to deal with complaints, and ensuring the system works for doctors as keep reading
spotlight
Health Tech
Health tech must be accessible for all, says report
To be successful digital health technology must be accessible to all, while still maintaining the human aspects of healthcare, a new report has said CREDIT: keep reading
Management
Why the right HR policies make a PM‘s job easier
Samantha Rigby, First Practice Management’s HR specialist, on how having effective HR policies will make the life of a practice manager easier One of the keep reading
Comment
How one GP-patient volunteer group responded to the pandemic
When the UK government declared a national lockdown on 23 March 2020, staff at Elliott Hall Medical Centre in Harrow recognised that many of their keep reading
Live it
Are you heading for burnout?
How to spot the signs and take action before burnout strikes CREDIT: This is an edited version of an article that originally appeared on Happiful keep reading
News
Evidence does not suggest AstraZeneca jab linked to clots, MHRA says
As reported by BBC news, people should still get their COVID vaccine despite several EU countries pausing use of the Oxford-AstraZeneca jab amid concern about keep reading
Uncategorized
A guide to hot hubs
A ‘hot hub‘ is the term that is used to describe an area or site in general practice where patients who have possible COVID-19 symptoms keep reading
Management
Part three: GP life now
After a challenging year for general practitioners, Kathy Oxtoby examines how their role is developing, what these changes mean to them, and what being a keep reading
Management
Leadership in a crisis
Helen Northall, chief executive PCC, discusses how to lead your team in challenging times It feels as if health and care leaders have been working keep reading
Health Tech
The improvements needed to use AI in healthcare – part two
The use of artificial intelligence in healthcare is often touted as a technology which can transform how tasks are carried out across the NHS. Rachel keep reading