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Homegreater patient satisfaction

greater patient satisfaction

Features

Four ways to metaphorically spring clean your practice

March 10, 2020

It’s nearing the end of March. You take your first, blinking steps outside in what feels like weeks – pale and dazed. It isn’t drizzling. keep reading

Features

Creating a culture of ‘small, random kindnesses’ in your practice

March 3, 2020

In a world too often fuelled by hate, it has never been more important to be kind. A culture of small, ‘random’ acts of kindness keep reading

Compliance

Humiliated dad wet himself after being denied key for toilet at doctors’ surgery

February 27, 2020

The surgery said ‘he was not a patient’ despite accompanying his teenage daughter to appointment This is an edited version of an article first published keep reading

Compliance

The caring health centre manager who puts on an amazing Christmas for patients

February 25, 2020

A caring health centre manager – who puts on an amazing Christmas for patients – has reflected on the fantastic night when she became an keep reading

Management

Village GP woes as ‘intermittent hours’ affect patients

February 13, 2020

Villagers have criticised the ‘intermittent hours’ at Congresbury’s GP surgery while they wait for a new health centre to be built This is an edited keep reading

Features

GPs’ discussion of weight with patients found to be rare and mainly negative

February 12, 2020

Overweight and obese patients not only have few interactions with physicians about their weight, but the encounters they do have are largely negative experiences, a keep reading

Compliance

Patients at GP surgery required to find a new doctor after practice ‘reaffirms boundaries’

January 30, 2020

One longstanding patient, who is the fourth generation of his family to be registered at The Grove Medical Group in Gosforth, said he had been keep reading

News

Chaos as police are called when hundreds of villagers turn up to planning meeting demanding councillors approve plans for a new medical centre

January 20, 2020

Faced with the threat of losing their local GP practice, the villagers of Byfield knew that they had to make a stand This is an keep reading

Compliance

RCGP raises concerns over long GP waiting times and calls government to action

January 7, 2020

Long waiting times for GP appointments are unacceptable, says College, as it calls on government to prioritise general practice which has been ‘running on empty keep reading

Features

Practice aesthetics as medicine: how you can give your practice a face-lift to improve patient satisfaction

December 17, 2019

Dull, uninspiring workplaces often make employees feel sluggish, but the negative effects of an ugly practice can be amplified in unwell and unsettled patients attending keep reading

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