Features
Four ways to metaphorically spring clean your practice
It’s nearing the end of March. You take your first, blinking steps outside in what feels like weeks – pale and dazed. It isn’t drizzling. keep reading
greater patient satisfaction
Features
Creating a culture of ‘small, random kindnesses’ in your practice
In a world too often fuelled by hate, it has never been more important to be kind. A culture of small, ‘random’ acts of kindness keep reading
Compliance
Humiliated dad wet himself after being denied key for toilet at doctors’ surgery
The surgery said ‘he was not a patient’ despite accompanying his teenage daughter to appointment This is an edited version of an article first published keep reading
Compliance
The caring health centre manager who puts on an amazing Christmas for patients
A caring health centre manager – who puts on an amazing Christmas for patients – has reflected on the fantastic night when she became an keep reading
Management
Village GP woes as ‘intermittent hours’ affect patients
Villagers have criticised the ‘intermittent hours’ at Congresbury’s GP surgery while they wait for a new health centre to be built This is an edited keep reading
Features
GPs’ discussion of weight with patients found to be rare and mainly negative
Overweight and obese patients not only have few interactions with physicians about their weight, but the encounters they do have are largely negative experiences, a keep reading
Compliance
Patients at GP surgery required to find a new doctor after practice ‘reaffirms boundaries’
One longstanding patient, who is the fourth generation of his family to be registered at The Grove Medical Group in Gosforth, said he had been keep reading
News
Chaos as police are called when hundreds of villagers turn up to planning meeting demanding councillors approve plans for a new medical centre
Faced with the threat of losing their local GP practice, the villagers of Byfield knew that they had to make a stand This is an keep reading
Compliance
RCGP raises concerns over long GP waiting times and calls government to action
Long waiting times for GP appointments are unacceptable, says College, as it calls on government to prioritise general practice which has been ‘running on empty keep reading
Features
Practice aesthetics as medicine: how you can give your practice a face-lift to improve patient satisfaction
Dull, uninspiring workplaces often make employees feel sluggish, but the negative effects of an ugly practice can be amplified in unwell and unsettled patients attending keep reading