Features
How do I handle a horrible practice manager?
What to do when your practice staff are left reeling by a disagreeable employee? This is an edited version of an Q&A written by Graham keep reading
GP practice management
Features
New models of care – working at scale
General practice is changing; how practices operate and how practice managers manage will inevitable impacted. New models of care and ‘working at scale’ are the keep reading
Editors choice
The right steps to an improved CQC rating
What does it take to manage a GP practice? Those who are on the frontline know how much of a challenge it can be to keep reading
Features
Best practice: One practice manager’s journey to delivering better care
There are a variety of reasons that people enter the healthcare sector; for Ann Neville, practice business manager of Darwen Healthcare, Darwen, it was keep reading
Features
Juggle less and better; managing your workload
Practice managers wear many hats – from finance director, HR manager or administrator, director of ambience or shoulder to cry on. With so much to keep reading
News
Inefficient data retrieval causes healthcare businesses to suffer
Research has shown that 94% of workers in the healthcare industry believe better technology for recording and recalling information would improve their performance at work keep reading
Editors choice
Coping with guidance on NHS prescribing costs
Prescribing costs and the burden that it is placing on NHS budgets cannot be overlooked. Lyndsey Stanley, director and clinical pharmacist and Tina Nightingale of keep reading
News
Innovative business models are needed for general practices to survive
A new report suggests radical ways that general practices can change the way they operate in order to survive desperate times The King’s Fund has keep reading
Comment
The general practice of tomorrow…today
The world is changing and becoming more and more technology-driven. Dr Murray Ellender, a London GP and co-founder of eConsult, says that general practice can’t keep reading