Remaining patient when encountering complaints
No one likes dealing with complaints but when encountering individuals who might be in a heightened emotional state – due to pain or illness-related stress, keep reading
No one likes dealing with complaints but when encountering individuals who might be in a heightened emotional state – due to pain or illness-related stress, keep reading
CREDIT: This story was first seen in the Times and Star GP practices are reaching the point where closing their doors to new patients could be the keep reading
CREDIT: This story was first seen on BBC More than 5,000 new places on nursing training courses are to be created each year as part keep reading
CREDIT: This story was first seen in The Telegraph NHS plans to force patients to have phone consultations with GPs will simply fuel more hospital keep reading
Based on principles found in aikido – a form of Japanese martial arts – author Michael Veltri theorises that leaders and managers can transform their keep reading
To meet the evolving health needs of our communities focus has shifted to person-centred, co-ordinated care. The Primary Care Home (PCH) approach is one of keep reading
CREDIT: This story was first seen on BT A group of practices covering 64,000 patients estimated around 930 GP hours were saved using the system keep reading
CREDIT: This story was first seen in The Scotsman A record number of Scottish GP practices returned contracts to health boards last year, The Scotsman reports. keep reading
CREDIT: This story was first seen in The Basingstoke Gazette The Basingstoke Gazette reports that residents and a senior councillor have aired their concerns with issues keep reading
CREDIT: This story was first seen in the Gazette Abbey-Dale Medical Centre, on Common Edge Road, was officially reopened by one of its longest keep reading
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