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Homereceptionist

receptionist

Live it

Heart-breaking post by GP receptionist who quit job after ‘abuse’ from patients

October 30, 2019

Receptionist Colin Chant handed in his notice at a doctor’s surgery in Holyhead as its GP crisis reaches boiling point This is an edited version keep reading

Management

How care navigation can help GP practices manage demand

June 26, 2019

Dr John Havard explains how care navigation can help GP practices to manage increased patient demand and how it is being implemented in his practice keep reading

Editors choice

CPD: upskilling practice reception and clerical staff

April 3, 2018

As part of the GP Forward View, the Department of Health created a five-year, £45m fund to contribute towards the training of practice reception and clerical staff keep reading

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