Compliance
Here are some top tips for handling GP complaints
Complaints and concerns are a valuable source of feedback, so what is the best way to handle them? CREDIT: This is an edited version of keep reading
patient care
Management
Access in the new normal
Andrew Paterson and Mohsin Patel discuss how general practice can navigate the ‘new normal’ when patient expectations are constantly changing The COVID-19 pandemic has changed keep reading
Management
Creating a feeling of safety for your patients
Helen Salisbury on why and how GP must help patients feel safe, even during times of great uncertainty CREDIT: This is an edited version of keep reading
News
RCGP Scotland survey reveals GPs winter concerns
A survey of RCGP Scotland members has revealed GPs are concerned that mounting workload pressures will negatively affect their ability to deliver patient care during keep reading
News
RCGP Cymru Wales launches plan to revitalise how patients see GPs
The Royal College of GPs Cymru Wales has launched an eight-point plan to revitalise how patients see GPs Speaking at the launch, Dr Mair Hopkin, keep reading
News
Deprioritising ‘non-essential’ work would have minimal impact, says RCGP
The Royal College of GPs has commented on the possibility of needing to deprioritise non-essential care Professor Martin Marshall, chair of the Royal College of keep reading
Uncategorized
PCNs: the impact of COVID and the challenges ahead
Are the pressures of COVID threatening network development? CREDIT: This is an edited version of an article that originally appeared on The BMJ In 2019 keep reading
Compliance
BMA research reveals patients being cared for in ‘temporary’ beds
BMA research has revealed that patients are being routinely cared for in ‘temporary’ beds, as hospitals in England struggle to cope with rising demand New keep reading
Uncategorized
Exercise brings a healthy measure of success
GP James Higgins explains how residents in Stockport, Greater Manchester are being encouraged to self-medicate – with exercise – thanks to the success of a keep reading
Health Tech
Boosting patient access and improving the patient experience
Patient-centred care – it’s the future of the NHS. Delivering it can be a challenge; improving patient access, and thus experience, is key. Three CCGs keep reading