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Learning from reflection
Helen Northall, chief executive PCC, discusses how reflecting on changes made over the last year can help you with change still yet to come The keep reading
coaching
Recruit and Retain
Learning from reflection
Helen Northall, chief executive at PCC, discusses how reflecting on changes made over the last year can help you with change yet to come The keep reading
Management
A positive presence: mentoring and coaching in general practice
General practice is a first point of contact for around 90% of patients accessing the NHS – it’s hectic and this is a burden felt keep reading
Comment
Assuming formal and informal leadership
Formal leadership is hierarchical, with titles that indicate status (such as union steward, executive director, senior advisor, committee chair, etc.). Informal leadership is nonhierarchical and keep reading