How health tech can help tackle the mental health crisis

Former MP Norman Lamb explores how technology can help tackle the growing mental health crisis

This is an edited version of an article that originally appeared on Digital Health

The COVID-19 pandemic has had a severe negative effect on the population’s mental health across the globe. We know that government measures such as social distancing and working from home were essential, but a lack of social interaction, restricted access to open spaces, confined living conditions with young children and elderly relatives, and anxiety associated with working from home, furloughing or redundancy, has had an detrimental impact on the wellbeing of citizens.

Data from digital mental health platform Kooth shows self-harm tendencies increased in adults using the platform by 23% during 2020. Approximately 17% of adults accessing mental health support say that they think about hurting themselves, or feel suicidal, nearly every day – a 40% increase on the previous year. Kooth data also shows a significant rise in the proportion of male service-users presenting with issues related to self-harm in 2020 – up 61% in November, and 32% in December.

I’ve been advocating for greater mental health support for as long as I can remember, and I’m alarmed by the trends we see in the lead indicators. Kooth data revealed that 52% of adult service-users have presented with issues of anxiety or stress, a 12% increase from last year. Kooth also saw a 39% increase in suicidal thoughts among young people on its platform. When looking at young people specifically, we saw a 54% increase in suicidal thoughts among 10 to 13-year-olds – a frightening trend.

Looking beyond COVID

More than a year on from the first lockdown, it’s time to ask questions about how children and young people, often seen as the ‘forgotten victims’ of the crisis, have coped. Kooth has seen a 27% increase in children and young people presenting with self-harm issues, and a 106% increase in university students struggling with anxiety among its users. This trend was already growing pre-pandemic, but it has now been exacerbated and requires immediate attention from public services, employers, families, schools, and other support systems.

Black, South Asian and non-white communities have also shown high levels of loneliness and stress. Kooth saw an 83% increase in sleep difficulties, and a 40% increase in suicide thoughts among young people from ethnic minorities on the platform. Sadly, black, south Asian and non-white communities are less likely to access mental health support than white communities for several reasons, including language barriers, racism, discrimination and bias in treatment settings, mental health stigma, and lack of availability in their areas.

Importance of digital technologies 

This is just one of the reasons why digital, anonymous, and easily accessible mental health services are so critical. The pandemic has widened socio-economic gaps in UK society, with entire communities being disadvantaged. This must stop.

With the growing demand for mental health services over the past year, people have increasingly been relying on digital services because these enabled them to access anonymous and unbiased help online during lockdowns. Digital mental health support will also have an important role to play post-pandemic, as it is safe, easily accessible, and affordable.

As we move to a more home-based living style, we rely more heavily on tech in our daily lives, which is also accelerating the switch towards more digitally-based mental health support. This is an area where digital platforms can play a significant role in expanding access to mental health support, providing access to high-quality professional counselling and self-help tools, and delivering critical early intervention, prevention and ongoing support for individuals with mental health problems.

Now that we’re slowly entering the ‘new normal’, digital mental health platforms find themselves being a vital tool to support the NHS after increasingly supporting people during lockdowns when they couldn’t reach traditional services. Digital mental health services were already working with the NHS pre-pandemic, but they’ve been progressively expanding during the pandemic. Therapeutic support and early intervention through digital mental health services is critical to the overall wellbeing of our population.

Early intervention

I’m a strong proponent of early intervention. I’ve seen the impact during my political career and in my personal life. I lost my older sister from suicide and our oldest son, Archie, experienced OCD as a teenager – two very different experiences that have impacted my life, and affected me more than anyone could imagine. They also made me realise the importance of early intervention to help our loved ones and make sure they receive the support they need to go through their own challenges. With early intervention, some of the worst outcomes can, potentially, be avoided – and they will be, as we develop digital services further.

For many people, their first confrontation with mental health comes in a time of crisis, be it a pandemic, a heartbreak, a bereavement, the loss of a job, or simply just excess, sustained stress. It is for this reason that, when individuals reach their breaking point, the effort to reach out and ask for help can sometimes feel an impossible task. This is why routine ‘mental health hygiene’ is crucial in the conversation around mental health. This is where early intervention comes it.

See it as your own lives. Just as parents teach their children to look after their bodies – brushing your teeth, physical exercise, eating good food to fuel your body – it’s imperative to also teach ourselves and our children how to look after our minds and our mental wellbeing from a young age. Early intervention to guide us not only reduces the societal stigma surrounding mental health, but also means that we can learn to identify developing issues earlier, and reach out for support before things start to snowball.

As we bring early intervention and digital mental health services together to tackle mental health issues, we can develop a stronger response the current crisis without failing our society.