Why trust issues surrounding GPDPR need to be addressed

Most talk around the paused General Practice Data for Planning and Research service is positive – but wider issues around trust need to be addressed. Digital Health News spoke to Dr Natalie Banner, Understanding Patient Data lead, about what needs to happen next

This is an edited version of an article that originally appeared on Digital Health

General Practice Data for Planning and Research(GPDPR) is a proposed new GP data collection service which aims to give planners and researchers faster access to pseudonymised health data. Dr Banner told Digital Health News that GPDPR is “not an entirely new process” as the General Practice Extraction Service has been in place for the last ten years, but the system is “fragmented”; with GPDPR there is an opportunity to have a more of a streamlined system in place. “It’s better to have a more consistent process for GP data that goes to NHS Digital,” she says.

While there is an argument for GPDPR, there are also challenges and issues. Concerns have been raised about patient consent, and who will have access to the data, though Dr Banner believes this is part of a much wider issue surrounding data usage. “The reaction to this particular programme is really symptomatic of a wider set of issues,” she says. “Even if you fix the issues of GPDPR, there is a much bigger context in play here, which is about how people feel about the use of data about them by governments and by corporations.

“We all feel that data about us is collected by all sorts of organisations in ways we don’t necessarily understand. There is a kind of wider set of systemic issues that need to be addressed and GPDPR is just one symptom of those wider issues.”

Understanding Patient Data has listed six recommendations for NHS Digital which include improving ‘meaningful transparency about access to GP data’ and investing in ‘communications and media to respond to people’s concerns’. One recommendation which is critical, according to Dr Banner, is the need for secure environments.

“I would say probably a critical recommendation that is going to be absolutely essential from a technical and a public trust perspective is to really make sure that secure environments are the default for data access,” she said. “We have these models of trusted research environments, platforms like OpenSAFELY; the idea behind these is researchers and users come to the data, the data doesn’t go to them.

“If you create an environment in which you are not disseminating that data and releasing it out to users, you solve a lot of the questions and concerns that people have about what is happening to data. We know from our attitudes research that people are worried about it spinning out of control – that the data goes to one user but it then gets passed on. If the data is not leaving the environment, you can audit it and have a full digital trail of what is happening to that data and how it is being used. That solves a lot of those concerns.”

While there are limitations with such platforms, Dr Banner believes, from a patient trust perspective, it is a “no-brainer”. “The difficulty of a trusted research environment is that its capacity is limited by the computer power, by the software and code that you run within that environment. I think, for many researchers, that is going to be quite constraining and limiting,” she says.

“However, from the perspective of trust and confidence, it feels like a no-brainer to us so I would say developing that environment, resourcing it, getting really good data and technical expertise to help run it and maintain it – if NHS Digital can do that – it would solve quite a lot of concerns that people have been expressing.”

Thoughts on the data strategy

Alongside GPDPR the government’s draft data strategy has been published and includes new requirements for data sharing across the entire health and care system. Dr Banner told Digital Health News that a lot of the same issues surrounding health data and GPDPR are present in the data strategy.

“From what we have seen so far there is an awful lot of ambition around innovation, around using and capturing data better and harnessing it for the benefits for patients, public and the health system. However, there hasn’t been that same ambition around ensuring that individuals can express their choices and preferences, and societal mechanisms for on-going engagement and involvement in the data governance,” she says.

Dr Banner also raised the issue of data bias and stressed why it is so important to include the right stakeholders in the conversation. “The strategy needs to address issues such as data bias – it’s not always the case that more data is better data which equals better outcomes. I think the strategy needs to engage with those challenges and questions around data quality and, again, bringing people into the conversation will help anticipate whether there will be unforeseen consequences, are some people going to be discriminated against or harmed by using data in this way?”

“You are going to spot those questions and challenges early if you bring people into the conversation more.”