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Homepatient experience

patient experience

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Practice Operations

How Practice Managers Can Understand Patient Experience

May 30, 2025

Understanding of your patients’ experiences is key to delivering high-quality care – and it starts with knowing the difference between what they expect and what keep reading

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Health Tech

The Role of Technology in Implementing Martha’s Rule

January 15, 2025

With tools that can enhance communication and streamline processes, we look at how technology can play a pivotal role in supporting Martha’s Rule to ensure keep reading

News

NEWS: NHS waiting list hits 7.6 million

July 15, 2024

As reported by NHE, the latest NHS England data shows an increase in waiting list numbers, with 308,000 patients waiting over a year for treatment Of keep reading

News

NEWS: Sponge test reduces endoscopy

February 28, 2024

As reported by NHS England, a pioneering capsule sponge test, trialled by the NHS, has significantly reduced the need for invasive endoscopy in diagnosing Barrett’s oesophagus, keep reading

Business or team leader holding a meeting with his team discussing a chart with a group of diverse people,
Management

Learning from patient experiences: A guide for practice managers

November 17, 2023

The South East Primary Care Network (PCN) Leadership Development Programme, initially designed for PCN leaders, offers valuable insights for practice business managers. In this article, keep reading

Health Tech

GP practice marketing and social media – a guide

November 21, 2018

If you want your GP practice to be seen by current and potential patients you must ensure that it’s heard above the din. How do keep reading

Management

Boosting patient access and improving the patient experience

August 16, 2018

Patient-centred care – it’s the future of the NHS. Delivering it can be a challenge; improving patient access, and thus experience, is key. Three CCGs keep reading

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