Management
Tweaking the Machine: Continuous Improvement in Action
As a GP practice, you’re constantly adapting, evolving and looking for ways to improve the experiences of your staff and the patients you serve From keep reading
patient experience
Practice Operations
The Sensory Experience: Scents That Shape Perception
Can something as subtle as scent really influence how patients feel when they walk into your practice or how clearly and calmly your team is keep reading
Practice Operations
The Practice Manager’s Guide to Visual Environments
Welcome to The Sensory Experience – a new series exploring how our senses shape the way we care, communicate and lead in healthcare settings The keep reading
Practice Operations
How Practice Managers Can Understand Patient Experience
Understanding of your patients’ experiences is key to delivering high-quality care – and it starts with knowing the difference between what they expect and what keep reading
Health Tech
The Role of Technology in Implementing Martha’s Rule
With tools that can enhance communication and streamline processes, we look at how technology can play a pivotal role in supporting Martha’s Rule to ensure keep reading
News
NEWS: NHS waiting list hits 7.6 million
As reported by NHE, the latest NHS England data shows an increase in waiting list numbers, with 308,000 patients waiting over a year for treatment Of keep reading
News
NEWS: Sponge test reduces endoscopy
As reported by NHS England, a pioneering capsule sponge test, trialled by the NHS, has significantly reduced the need for invasive endoscopy in diagnosing Barrett’s oesophagus, keep reading
Management
Learning from patient experiences: A guide for practice managers
The South East Primary Care Network (PCN) Leadership Development Programme, initially designed for PCN leaders, offers valuable insights for practice business managers. In this article, keep reading
Health Tech
GP practice marketing and social media – a guide
If you want your GP practice to be seen by current and potential patients you must ensure that it’s heard above the din. How do keep reading
Management
Boosting patient access and improving the patient experience
Patient-centred care – it’s the future of the NHS. Delivering it can be a challenge; improving patient access, and thus experience, is key. Three CCGs keep reading