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overload or job burnout with stress,
Management

How to lead your practice through tough times

September 7, 2023

There’s no set template for being a good practice manager, especially during hard times – however, there are a few key traits – find out keep reading

Man and woman paramedic near ambulance van.
Management

Recruiting and managing primary care first contact practitioners

September 6, 2023

What are the responsibilities of providers when recruiting and managing staff deployed in first contact practitioner roles (FCPs) in primary care settings? Find out below keep reading

A clinic hallway, waiting area, a young hispanic patient wearing a cap
Practice Operations

Are PCN-sized practices the future?

September 5, 2023

Should practices within a PCN be considering whether remaining as separate entities is really the best course of action given the direction of travel? Ben keep reading

yellow recycling bin for plastic bottles
Uncategorized

Did you miss…10 ways to reduce your practice’s plastic waste

September 5, 2023

Why would you make something that you’re going to use for a few minutes out of a material that will last forever? Find out how keep reading

Management

What you need to know about appraisals

September 4, 2023

What are appraisals for? And what should be included in portfolios to make the system as time-efficient and effective as possible? CREDIT: This is an keep reading

planner board with multi-coloured post-it notes
Management

What the NHS Long Term Workforce Plan means for PCNs

September 4, 2023

The NHS Long Term Workforce Plan was issued by NHS England on Friday 30th June 2023, following much anticipation – here’s an overview of what keep reading

Two businessmen with aligned values shake hands and agree to do business.
Management

How to align your organisation with its values

August 31, 2023

Inspiring your team and keeping them motivated isn’t always easy as a leader – here’s how to align your people with your organisation’s values and keep reading

Close up of doctor and patient sitting at the desk near the window in a surgery
News

Fears for patients over plan for ‘care navigators’ to answer GP phone calls

August 30, 2023

As reported by The Mirror, Health Secretary Steve Barclay claims the plan will ‘end the 8am scramble’ for appointments, but there are fears that it keep reading

Cartoon gambling players. People play gamble. Bets and bingo lottery victory.
Compliance

Supporting patients with gambling disorders

August 29, 2023

The latest evidence and guidance on gambling-related harm with practical advice on identification, signposting, and referral CREDIT: This is an edited version of an article keep reading

Good listener, listen and accept complaint or suggestion
Management

Updated complaints procedure for primary care

August 29, 2023

A guide for practice managers in the changes to complaints procedures in primary care CREDIT: This is an edited version of an article that originally keep reading

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