Management
How to best delegate work amongst your team
Delegating work is a vital skill for any manager. Here are some tips on how best to delegate, without your team thinking you’re dodging work, keep reading
employee management
Management
How to demote an employee in good way
Demotions are never pleasant. Let’s explore how to we can go about approaching the topic and best rearrange your team CREDIT: This is an edited keep reading
Management
How to limit gossip and its impacts in the workplace
Managers must be aware of, and manage, careless talk in the workplace – how does this come about, and how can its effects be reduced? keep reading
Management
Service improvement and change: it’s the simple things that get in the way – part one
Valerie Amie and Giles Kingsley-Pallant, PCC associates, describe how to use the BECKS model to deal with the dynamics of your team. How can practices keep reading
Management
Employing extra pairs of hands in your practice
We all need an extra pair of hands at times, and practices have experienced an increase in workload which can be alleviated by more staff. keep reading
Management
How to give effective feedback
Employee feedback is an incredibly powerful tool – if offered properly, it has the ability to grow and develop the people in your organisation, improve keep reading
Management
Questions to regularly ask your team
When you get into a regular cadence of asking your people the right questions, it allows you to proactively uncover issues before they appear, helps your team keep reading
Legal
Managing disciplinary action
The decision to take disciplinary action is never easy to make. To help guide you through the process we’ve collated the information you need to keep reading
Management
How to make one-to-one meetings count
The most powerful coaching tool a manager has is a one-to-one meeting. These meetings provide dedicated time for managers to learn important information about their keep reading
Management
How to stop your team feeling overwhelmed
Burnout is both detrimental to the individual and the organisation, so how you can prevent it from happening? CREDIT: This is an edited version of keep reading