collaboration

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Read Again: Managing Informal Communication in General Practices

March 11, 2025

Informal communication plays a key role in fostering collaboration and idea-sharing within general practices, but it must be managed carefully to avoid potential risks to keep reading

Conflict is inevitable in any workplace, but with the right strategies in place, organisations can turn these challenges into opportunities for growth, collaboration and stronger team dynamics CREDIT: This is an edited version of an article that originally appeared on MTD Training Effective conflict resolution is essential for maintaining a healthy and productive workplace. By fostering a culture of collaboration and understanding, teams can work through disagreements constructively. This not only strengthens interpersonal relationships but also enhances overall team performance. Here are some strategies to encourage positive conflict resolution and create a more cohesive work environment. Encouraging Team Activities Regular team-building exercises are an effective way to strengthen interpersonal relationships, making it easier to resolve conflicts and fostering greater collaboration. Activities like collaborative problem-solving games encourage teams to work together to tackle challenging puzzles or scenarios, promoting cooperation and shared decision-making. Communication workshops, which focus on active listening, non-verbal cues and clear communication, further enhance mutual understanding and improve team dynamics. These exercises collectively boost group coherence, making it easier to navigate conflicts and improve overall teamwork. Recognising Positive Resolution Recognising and rewarding employees who handle conflicts constructively can inspire others to adopt similar approaches. Additionally, rewarding teams that successfully navigate conflict, especially during periods of change, reinforces a positive organisational culture. Team outings and social celebrations are great ways to acknowledge their resilience and dedication during challenging times. Public recognition or even small incentives can further emphasise the importance of positive conflict management, helping to embed these behaviours into the fabric of the organisation. Encouraging Empathy Empathy plays a crucial role in conflict resolution by enabling individuals to understand and appreciate the perspectives of others. When team members actively practice empathy, they are better equipped to recognise each other's needs, concerns and emotions, which fosters a more supportive and cooperative work environment. This understanding helps to de-escalate tension and paves the way for more thoughtful and compassionate solutions to conflicts. One effective way to cultivate empathy within teams is through workplace shadowing. By allowing employees to experience each other's roles firsthand, they gain a deeper insight into the challenges and responsibilities their colleagues face daily. This not only broadens their understanding but also highlights any barriers or difficulties that may be contributing to workplace friction. Using a Mediator When conflicts become too challenging to resolve within the team, bringing in a neutral third party, like a mediator, can help steer the conversation towards a productive outcome. Mediators play an important role by guiding discussions objectively, ensuring that both parties are heard and working towards a fair resolution. This is particularly valuable in situations where personal animosities arise or in more complex scenarios like redundancies and other significant organisational changes. Their expertise helps manage sensitive issues and fosters a collaborative environment for resolution. By encouraging team activities, recognising positive conflict resolution, promoting empathy and using mediators, when necessary, organisations can build stronger, more collaborative teams. These practices help create a supportive work environment where conflicts are resolved constructively, leading to improved teamwork and productivity.

Four Ways to Encourage Positive Conflict Resolution

February 18, 2025

Conflict is inevitable in any workplace, but with the right strategies in place, organisations can turn these challenges into opportunities for growth, collaboration and stronger keep reading

Managing Informal Communication in General Practices

January 22, 2025

Informal communication plays a key role in fostering collaboration and idea-sharing within general practices, but it must be managed carefully to avoid potential risks to keep reading

How Networking Drives Positive Changes

January 8, 2025

Networking provides practice managers running GP surgeries with valuable opportunities for professional growth, resource sharing and collaboration CREDIT: This is an edited version of an keep reading

How Community Connections Create Positivity

November 6, 2024

A sense of community offers numerous benefits, from fostering connections to providing shared purpose. Engaging with your community not only enhances your sense of belonging keep reading

A team of doctors confer, study, hold a conference, training or cosilium.

Read again: Bring back face-to-face meetings: Why it matters for PCNs

September 25, 2024

The shift to virtual meetings during the pandemic offered convenience, but it’s also led to weakened interpersonal connections and increased misunderstandings. As we navigate the keep reading

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Mastering self-advocacy for better collaboration

August 22, 2024

Becoming a successful collaborator involves honing various skills and values. While communication and transparency are essential, one often overlooked trait is self-advocacy CREDIT: This is keep reading

NEWS: Call for better Integrated Care Systems

July 18, 2024

As reported by NHE, NHS experts urge the government to support integrated care systems with more local flexibility and decision-making power The King’s Fund’s Realising the potential of keep reading

Bring back face-to-face meetings: Why it matters for PCNs

July 8, 2024

The shift to virtual meetings during the pandemic offered convenience, but it’s also led to weakened interpersonal connections and increased misunderstandings. As we navigate the keep reading

Leading with emotional intelligence

July 2, 2024

Effective leadership goes beyond just managing tasks and projects. It involves understanding and empathising with employees’ needs, motivations, and challenges. In this article, we explore keep reading