NHS Shropshire launches new ‘self-triage’ website for parents and children

As reported by the BBC, a new self-triage website has launched providing parents with the means to keep their children safe and healthy

The NHS Shropshire website offers information about minor conditions, discusses when a child should be kept away from school and also gives advice about mental health issues.

The aim is to provide an alternative way of seeking advice when health services are stretched.

Dr Priya George said it easily gave parents the information needed.

“With typical waiting times for health services currently higher than we would like, we hope this new website will provide parents with an alternative way of helping to identify the support they need in a quick and easy way,” Dr George said.

In December 2022, there were more than 7m people on a hospital waiting list in England – one in eight of the population.

“The simple traffic light system helps guide parents to the right care at the right time and place for the symptoms their child is experiencing,” Dr George from NHS Shropshire, Telford and Wrekin, said.

The Healthier Together programme first originated in Wessex and also sends texts to the patient, parent or carers.