Management & HR

A practice manager’s view: the good, the bad and the ugly

Carmel Loughlin, practice manager, discusses her experience in general practice over the last few months The good I unfortunately lost a family member to cancer recently. He was receiving palliative care for a few months keep reading

Showing gratitude at work

June 24, 2021 Management

When was the last time you felt a true sense of gratitude? Maybe your friend did a selfless favour for you when you needed it most, or maybe a grand act of kindness from a keep reading

How to give effective feedback

June 23, 2021 Management

Employee feedback is an incredibly powerful tool – if offered properly, it has the ability to grow and develop the people in your organisation, improve the levels of trust and communication, and strengthen the bonds keep reading

Questions to regularly ask your team

June 18, 2021 Management

When you get into a regular cadence of asking your people the right questions, it allows you to proactively uncover issues before they appear, helps your team to grow and develop at a quicker rate, and you’ll keep reading

Taking on new GP partners

June 18, 2021 Management

What should you do if you want to take on a partner, and what are the benefits of doing this? When taking on a new partner is imperative that you establish a partnership agreement which keep reading

Getting feedback to improve your leadership

June 17, 2021 Management

David Hassell, CEO of 15Five, discusses how getting feedback from your team can improve your leadership CREDIT: This is an edited version of an article that originally appeared on 15Five Throughout my time in leadership keep reading

Using population health data to inform ARRS recruitment

June 15, 2021 Management

Independent, not-for-profit, social enterprise PCC has been delivering workshops on the development of the additional roles reimbursement scheme (ARRS) with clinical directors, PCN managers and keep reading

A practice manager’s view: the good, the bad and the ugly

How to know if you’ve hired the wrong person

Employing extra pairs of hands in your practice

The qualities that make an effective manager

How to hire hidden talent

Leadership traits to avoid

A practice manager’s view: the good, the bad and the ugly

Showing gratitude at work

How to give effective feedback

Questions to regularly ask your team

Taking on new GP partners

Getting feedback to improve your leadership

Using population health data to inform ARRS recruitment

COVID burnout: how to identify and prevent it

Managing disciplinary action

How to make one-to-one meetings count