Compliance
Video: How to speak to a transgender person
Practices need to use the correct terms when communicating with transgender patients – but what do you say and how do you say it? In keep reading
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‘Are you a man or a woman?’
As part of our focus on gender identity issues, here we’re looking the some of the experiences of trans men and women when accessing primary keep reading
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The importance of medical defence
Dr Rob Hendry, medical director at the Medical Protection Society, explains why medical defence is still important for GPs – and their practices – even keep reading
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Winter figures show that “the NHS is truly in crisis”, says BMA
According to the British Medical Association (BMA), the NHS is truly in crisis; this is in response to the latest winter operational figures The latest keep reading
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The place for primary care
The built environment of your practice has a huge impact on patients, says Claire Rick from Assura. Here, she looks at the work they are keep reading
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Excessive and normal – finding the perfect overtime balance
The issue of working late can be a sensitive one within many businesses, as the line between flexibility and unhealthy overtime becomes increasingly blurred. Tina keep reading
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Opening the door to change
In Opening the door to change the Care Quality Commission (CQC) looks at NHS safety culture around avoidable medical mistakes which it calls ‘never events’. keep reading
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How patients feel about your practice
In a new study called Making best use of GP premises, the Patients’ Association records how patients really feel about their practices – and the keep reading
Compliance
Inside ‘outstanding’ care at a Yorkshire surgeryÂ
The Lincoln Green Surgery in Leeds was recently rated as ‘outstanding’ by the CQC for its care for those with mental health problems. Practice manager keep reading
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Improving GP practice accessibility
Everyone should be able to access their GP practice, regardless of any physical disabilities or impairments, but this is not always the case. Practice Business keep reading