System change: prioritising patients by need

5th July 2017

What is Doctor First? Doctor First is a GP appointment system that helps GP practices to better manage demand by giving patients rapid contact with a senior clinician. Unlike other appointment systems, Doctor First enables [read more]

Private firms launch same-day GP service

7th April 2017

Credit: This story was first seen on The Daily Mail Patients are being offered a GP-to-your-door home visiting service for a £120 monthly fee, The Daily Mail reports. The consultations have been launched by two [read more]

Weaving a new age practice web

13th March 2017

Only a few years ago the idea of patients making an appointment or asking for a repeat prescription online seemed advanced; in our practice this is now only a small part of what patients can [read more]

Equal access for all patients with additional needs

19th August 2016

For patients with additional needs accessing care can pose extra difficulties. In the UK 10 million people have hearing loss and their experience of using primary care services varies from practice to practice. While many receive excellent care there are too [read more]