What to consider when notifying the CQC of police involvement at your practice

When and how to notify the CQC about an incident relating to your service that is reported to, or investigated by, the police

CREDIT: This is an edited version of an article that originally appeared on CQC

When you need to tell the CQC about police involvement

You must notify the CQC of incidents which may affect someone’s health, safety and welfare when using, visiting or working at your service. You must tell them without delay.

If you have an account with the CQC Provider Portal you can send your notification to the CQC online. If you don’t have access to the portal you can notify them by filling in a form and emailing it to [email protected]. NHS trusts do not need to notify us about police attendance.

Notification exceptions

Do not notify the CQC using this form if you have made a report to the police about a service-user being affected by one of these events. You should use the specific notification form for:

• death;
• serious injury;
• abuse.