leadership

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Mastering priorities and navigating urgency

March 19, 2024

In the words of former US president Dwight D. Eisenhower, “I have two kinds of problems: the urgent and the important. The urgent are not keep reading

This directive follows several notable incidents where trusts experienced prolonged challenges in fulfilling statutory reporting requirements post EPR implementation, as observed in institutions like Royal Surrey and St. Peters, Oracle Cerner, alongside Frimley and Manchester, both on Epic platforms. Maintaining patient oversight amidst EPR deployments The correspondence, obtained by Digital Health News, underscores the critical importance of retaining an understanding of patient needs throughout the EPR implementation process. It stresses the significance of monitoring both clinical and non-clinical activities to facilitate effective reporting at a national level, thereby supporting financial, operational, and clinical quality oversight. Addressing reporting interruptions NHSE acknowledges recent instances where providers encountered disruptions in business-critical reporting, often enduring prolonged periods of cessation due to the challenges posed by EPR implementation. It reiterates that the submission of mandated returns forms an integral part of providers' licensing obligations, urging them to leverage established governance mechanisms to address identified risks during EPR system rollouts. Ensuring data integrity amidst challenges Providers are reminded that even in the presence of data quality or completeness concerns, mandated submissions must proceed. Any arising issues should be promptly communicated to NHS England's national and regional teams, with particular emphasis on frontline digitisation engagement teams in cases where providers receive EPR funding. NHSE underscores the imperative of treating such challenges as high-severity risks, warranting prioritised remedial actions. Enhanced governance for EPR deployments To bolster business continuity assurance, NHSE has introduced augmented governance measures for EPR go-lives. Preceding each EPR deployment, regional directors will present evidence and assurance of a trust's capability to sustain reporting to the national Quality and Performance Committee, seeking formal approval to proceed. Further details on this process are forthcoming. Support and guidance for providers In addition to governance enhancements, NHS England is collating insights from providers with completed EPR implementations to compile an EPR Data Migration and Reporting Reference Guide. This comprehensive resource encompasses aspects of procurement, data migration, governance, testing, and training. NHS England's frontline digitisation team offers supplementary support through masterclasses, targeted training, and peer networks to facilitate EPR implementation. NHS England's letter emphasises the critical need for healthcare providers to maintain statutory reporting obligations during the transition to electronic patient record systems. By proactively addressing challenges and maintaining reporting obligations, practice managers can safeguard the continuity of care and operational effectiveness within their healthcare settings.

Importance of statutory reporting: EPR implementation

March 14, 2024

NHS England has recently circulated a letter to healthcare leaders underlining the necessity of complying with nationally mandated returns during the transition to electronic patient keep reading

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Tackling quiet firing: Fostering positive workplaces

March 12, 2024

The dynamic between managers and employees plays a pivotal role in shaping workplace culture and productivity. However, recent research sheds light on concerning trends, revealing keep reading

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Are you mastering the art of active listening?

February 13, 2024

Ever considered your prowess as a listener at work? While staying quiet and putting away distractions is a good start, true active listening encompasses more. keep reading

Business leadership and visionary to lead company success,

Trust talk: Building leadership foundations

February 6, 2024

In the hustle of daily workplace demands, managers often sideline the crucial aspect of trust. The pressing need to achieve results and meet deadlines takes keep reading

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Crafting leadership: The art of clear communication

February 1, 2024

Effective leadership isn’t just about issuing orders; it’s a symphony of interaction, understanding, and trust. Communication, the backbone of leadership, plays a pivotal role in keep reading

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Navigating eco-anxiety in the workplace

January 5, 2024

As our awareness of environmental challenges grows, the phenomenon of eco-anxiety has found its way into the workplace, manifesting as a unique form of stress keep reading

Navigating short attention spans

December 14, 2023

In the realm of productivity, grappling with a short attention span can pose a considerable challenge. Rather than resisting the ebb and flow of focus, keep reading

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A blueprint for continuous improvement

December 12, 2023

Continuous improvement is crucial for organisations to stay agile, adapt to changes, and foster a culture of innovation and excellence CREDIT: This is an edited keep reading

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Leadership mastery: Navigating scarcity with skill

December 7, 2023

Leadership in 2023 is no easy feat, requiring a delicate blend of patience and urgency. The challenge lies in knowing when to invest time and keep reading