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Safeguarding your docs in the digital age

July 25, 2024

Secure document management has become a vital part of running any workplace efficiently. In our increasingly digital world, making sure that our electronic documents are keep reading

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NHS care for overseas patients

May 20, 2024

Understanding the nuances of NHS care for overseas patients is crucial for practice managers tasked with overseeing patient registration and administrative processes. By staying informed keep reading

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Navigating statutory changes in workplace flexibility

May 15, 2024

With ever-changing employee rights, it’s essential to stay informed about the latest updates. One significant area that has recently undergone revisions is statutory flexible working keep reading

This directive follows several notable incidents where trusts experienced prolonged challenges in fulfilling statutory reporting requirements post EPR implementation, as observed in institutions like Royal Surrey and St. Peters, Oracle Cerner, alongside Frimley and Manchester, both on Epic platforms. Maintaining patient oversight amidst EPR deployments The correspondence, obtained by Digital Health News, underscores the critical importance of retaining an understanding of patient needs throughout the EPR implementation process. It stresses the significance of monitoring both clinical and non-clinical activities to facilitate effective reporting at a national level, thereby supporting financial, operational, and clinical quality oversight. Addressing reporting interruptions NHSE acknowledges recent instances where providers encountered disruptions in business-critical reporting, often enduring prolonged periods of cessation due to the challenges posed by EPR implementation. It reiterates that the submission of mandated returns forms an integral part of providers' licensing obligations, urging them to leverage established governance mechanisms to address identified risks during EPR system rollouts. Ensuring data integrity amidst challenges Providers are reminded that even in the presence of data quality or completeness concerns, mandated submissions must proceed. Any arising issues should be promptly communicated to NHS England's national and regional teams, with particular emphasis on frontline digitisation engagement teams in cases where providers receive EPR funding. NHSE underscores the imperative of treating such challenges as high-severity risks, warranting prioritised remedial actions. Enhanced governance for EPR deployments To bolster business continuity assurance, NHSE has introduced augmented governance measures for EPR go-lives. Preceding each EPR deployment, regional directors will present evidence and assurance of a trust's capability to sustain reporting to the national Quality and Performance Committee, seeking formal approval to proceed. Further details on this process are forthcoming. Support and guidance for providers In addition to governance enhancements, NHS England is collating insights from providers with completed EPR implementations to compile an EPR Data Migration and Reporting Reference Guide. This comprehensive resource encompasses aspects of procurement, data migration, governance, testing, and training. NHS England's frontline digitisation team offers supplementary support through masterclasses, targeted training, and peer networks to facilitate EPR implementation. NHS England's letter emphasises the critical need for healthcare providers to maintain statutory reporting obligations during the transition to electronic patient record systems. By proactively addressing challenges and maintaining reporting obligations, practice managers can safeguard the continuity of care and operational effectiveness within their healthcare settings.

Importance of statutory reporting: EPR implementation

March 14, 2024

NHS England has recently circulated a letter to healthcare leaders underlining the necessity of complying with nationally mandated returns during the transition to electronic patient keep reading

Wiring your organisation for agility

February 15, 2024

Survival belongs to the fittest, and those who can adapt quickly often come out on top. The constant demand for speed is real, whether it’s keep reading

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NEWS: New doctor standards to transform medical culture

January 31, 2024

Revamped GMC guidelines focusing on positive workplace cultures, patient-centered care, and addressing discrimination, came into effect this week, marking the most significant update since 2013 The keep reading

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Read again: A Practical guide to maximising the QOF framework

January 5, 2024

A recap of how to prioritise staff wellbeing and enhance patient care through the Quality and Outcome Framework (QOF). CREDIT: This is an edited keep reading

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Navigating the GMC’s updated medical practice guidance

November 15, 2023

Explore the recent updates in GMC’s Good Medical Practice guidance and understand how they impact your role as a practice manager CREDIT: This is an keep reading

Updated guidance on accelerated access to GP-held patient records

September 26, 2023

On 31 October 2023, practices are contractually obligated to provide record access for patients – GPC England has provided guidance to address common questions, key keep reading

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How can occupational health improve your practice?

May 15, 2023

An excellent occupational health service can help the NHS become more productive, reduce sickness absence and save money CREDIT: This is an edited version of keep reading