aggressive

Researchers warn against patient aggression towards GP receptionists

July 10, 2023

As reported by Practice Index, patient aggression towards receptionists in GP surgeries is a “serious workplace safety concern,” researchers have warned A review, published in Family keep reading

Different opinion, conflict or argument in meeting discussion debate, disagreement or fight,

How to harness your anger for good

July 6, 2023

Don’t shy away from the issues your anger is trying to bring into focus – address and express this emotion for positive change, starting with keep reading

When patients turn perilous: how to (passively) tackle the rise in general practice violence

September 1, 2020

General practice is thought of as a place that heals wounds – but what happens when patients start inflicting them on healthcare staff? Worryingly, violence keep reading