Charting NHS’s 2024 digital priorities

In an open letter addressed to the Secretary of State for Health and Social Care, Victoria Atkins, NHS digital leaders underscore the urgent need for a renewed focus on foundational digital elements to fortify the healthcare service in the face of unprecedented challenges. This letter outlines the five pivotal digital priorities that demand attention and action in the year 2024

CREDIT: This is an edited version of an article that originally appeared on Digital Health

Priority 1: Financial predictability, governance, and trust

The first priority advocates for greater predictability in national funding and policy initiatives. A plea is made to mitigate chronic short-termism in digital strategies, hindering the capability of local NHS IT leaders to plan and implement necessary improvements. The pressing concern over the future funding of electronic patient record systems looms large, urging a shift towards long-term stability.

Priority 2: Consistent focus on getting the basics right

The second imperative underscores the significance of a steadfast commitment to ‘getting the basics right.’ Ensuring that NHS staff possess reliable laptops, robust networks, and seamless Wi-Fi access forms the bedrock of a modern healthcare system. This initiative, encapsulated under the umbrella of ‘smart foundations,’ accentuates the necessity of investing in digital basics as a non-negotiable facet of supporting clinicians in their vital caregiving roles.

Priority 3: Workforce development and reducing digital burnout through improved user experience

The third priority navigates the complex terrain of workforce-related challenges, including the Digital Data and Technology (DDaT) workforce plan, comprehensive training modules, and enhancing digital literacy among staff. The call for an upgraded onboarding process for new staff and user-friendly HR systems aligns with a collective mission to alleviate digital burnout and enhance the overall user experience.

Priority 4: Data, shared records, and interoperability

The fourth imperative amplifies the importance of elevating data quality, robust data asset management, and streamlined data sharing protocols. Emphasis is placed on setting stringent standards and reinforcing data infrastructure to propel data-driven insights and leverage AI capabilities effectively. The foundation for Trusted Research Environments hinges on sound data asset management and support.

Priority 5: Greater sharing of skills, knowledge, and experience

The fifth and final priority champions a culture of extensive sharing within the NHS community. Encouraging the exchange of skills, knowledge, and experiences in the digital realm is identified as pivotal for collective growth and advancement.

The rallying cry revolves around sustained investments in core infrastructure, networks, and hardware, steering clear of short-term initiatives. The overarching goal is a resounding call for a digital NHS that thrives on predictability, sound governance, and collaborative knowledge-sharing for the benefit of all.