Management
Patient survey overhaul sparks tracking concerns
The looming changes to the 2024 GP patient survey have sparked concerns among GP practices, who fear that alterations to the questions could hinder the keep reading
Management
Management
Proactive steps to a more inclusive team
A team encompassing various cultures, backgrounds, genders, ages, races, and life experiences brings richness and diversity to a brand. As leaders, it is imperative to keep reading
Management
Nurturing your conflict resolution skills
In the dynamic landscape of management, conflicts are inevitable. However, the key to success lies in how we navigate and learn from these challenging situations. keep reading
Management
Embracing inclusivity in mental health
In the bustling world of healthcare management, where every decision counts, Erk, a Turkish Cypriot with a passion for equality, diversity, and inclusion, shares his keep reading
Management
Mastering the art of effective execution
Effective leadership requires a delicate balance between crafting a clear vision and ensuring successful execution. In this article, we look at the three key elements keep reading
Management
Read again: The evolution beyond appointments
For practice managers, navigating the transition beyond the appointment-first model is paramount, offering the promise of heightened operational efficiency, improved staff morale, and enhanced patient keep reading
Management
Simple steps to boosting employee satisfaction
Employee satisfaction can be a key driver to business success. In this comprehensive guide we delve into the pivotal aspect of employee satisfaction and its keep reading
Management
NHS receptionists combat loneliness
Loneliness casts a long shadow over the UK, affecting mental and physical well-being and becoming a prevalent reason for GP visits and health service utilisation. keep reading
Management
Navigating the emotional burdens of leadership
The role of the CEO is not solely about decision-making and strategy; it extends to the often-overlooked realm of emotional labour. In this article, we keep reading
Management
The rise of the ‘accidental’ manager
Most skilled jobs require a minimum level of formal training – plumbers and electricians for example, wouldn’t go to work without the necessary skill set keep reading