workplace culture

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The Hidden People Skills Every Professional Needs

May 15, 2025

In the fast-paced world of work, certain people skills, though crucial for professional success, often get overlooked or undervalued CREDIT: This is an edited version keep reading

A Safer Workplace for LGBTQ+ Employees

May 12, 2025

In February, the Health and Care LGBTQ+ Leaders Network conducted its largest-ever survey to better understand the experiences of LGBTQ+ staff CREDIT: This is an keep reading

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Modern Twists on Traditional Team Building

April 14, 2025

Reconnecting as a team doesn’t have to mean the same old activities – by rethinking traditional team building, you can create a fresh, inclusive approach keep reading

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Recognising and Addressing Upward Bullying

February 27, 2025

Upward bullying is a hidden but impactful issue in many workplaces, where managers become targets of intimidation or undermining behaviour from their own teams CREDIT: keep reading

Read Again: Understanding Employee Rights During an Investigation

February 25, 2025

Understanding employee rights during workplace investigations is crucial for ensuring fairness, compliance and a supportive environment in healthcare settings CREDIT: This is an edited version keep reading

Conflict is inevitable in any workplace, but with the right strategies in place, organisations can turn these challenges into opportunities for growth, collaboration and stronger team dynamics CREDIT: This is an edited version of an article that originally appeared on MTD Training Effective conflict resolution is essential for maintaining a healthy and productive workplace. By fostering a culture of collaboration and understanding, teams can work through disagreements constructively. This not only strengthens interpersonal relationships but also enhances overall team performance. Here are some strategies to encourage positive conflict resolution and create a more cohesive work environment. Encouraging Team Activities Regular team-building exercises are an effective way to strengthen interpersonal relationships, making it easier to resolve conflicts and fostering greater collaboration. Activities like collaborative problem-solving games encourage teams to work together to tackle challenging puzzles or scenarios, promoting cooperation and shared decision-making. Communication workshops, which focus on active listening, non-verbal cues and clear communication, further enhance mutual understanding and improve team dynamics. These exercises collectively boost group coherence, making it easier to navigate conflicts and improve overall teamwork. Recognising Positive Resolution Recognising and rewarding employees who handle conflicts constructively can inspire others to adopt similar approaches. Additionally, rewarding teams that successfully navigate conflict, especially during periods of change, reinforces a positive organisational culture. Team outings and social celebrations are great ways to acknowledge their resilience and dedication during challenging times. Public recognition or even small incentives can further emphasise the importance of positive conflict management, helping to embed these behaviours into the fabric of the organisation. Encouraging Empathy Empathy plays a crucial role in conflict resolution by enabling individuals to understand and appreciate the perspectives of others. When team members actively practice empathy, they are better equipped to recognise each other's needs, concerns and emotions, which fosters a more supportive and cooperative work environment. This understanding helps to de-escalate tension and paves the way for more thoughtful and compassionate solutions to conflicts. One effective way to cultivate empathy within teams is through workplace shadowing. By allowing employees to experience each other's roles firsthand, they gain a deeper insight into the challenges and responsibilities their colleagues face daily. This not only broadens their understanding but also highlights any barriers or difficulties that may be contributing to workplace friction. Using a Mediator When conflicts become too challenging to resolve within the team, bringing in a neutral third party, like a mediator, can help steer the conversation towards a productive outcome. Mediators play an important role by guiding discussions objectively, ensuring that both parties are heard and working towards a fair resolution. This is particularly valuable in situations where personal animosities arise or in more complex scenarios like redundancies and other significant organisational changes. Their expertise helps manage sensitive issues and fosters a collaborative environment for resolution. By encouraging team activities, recognising positive conflict resolution, promoting empathy and using mediators, when necessary, organisations can build stronger, more collaborative teams. These practices help create a supportive work environment where conflicts are resolved constructively, leading to improved teamwork and productivity.

Four Ways to Encourage Positive Conflict Resolution

February 18, 2025

Conflict is inevitable in any workplace, but with the right strategies in place, organisations can turn these challenges into opportunities for growth, collaboration and stronger keep reading

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The Surprising Workplace Trends That Will Shape 2025

February 6, 2025

The modern workplace is evolving in exciting and unexpected ways, with new trends reshaping how we work and what employees truly value. Are you ready keep reading

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Read Again: Creating Confidence: How to Foster Job Security in the Workplace

February 6, 2025

Establishing job security is crucial to boost employee engagement and cultivate a positive workplace culture. In this article, we explore the essential elements that help keep reading

Supporting Employees in Mental Health Recovery

January 30, 2025

Returning to work after an absence can be a daunting experience for employees, particularly when navigating the complexities of mental health recovery CREDIT: This is keep reading

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Read Again: Getting to the Heart of Peer-to-peer Recognition

January 16, 2025

Find out how Barts Health NHS Trust implemented its Barts Hearts initiative to enhance peer-to-peer recognition CREDIT: This is an edited version of an article keep reading