A customer relationship management program is a type of software that helps businesses manage, track and organise their relationships with customers CREDIT: This is an edited version keep reading
Working in a healthcare environment can be physically, mentally and emotionally challenging – how can practices support their staff to manage cases of fatigue and keep reading
Conflict is a normal part of our interaction with human beings, but why is it on the rise in general practices and primary care networks? keep reading
For leaders, the ability to create psychologically safe workplaces is critical for strong performance – Amy Gallo helps leaders navigate the tricky conversations CREDIT: This keep reading
An excellent occupational health service can help the NHS become more productive, reduce sickness absence and save money CREDIT: This is an edited version of keep reading
From improving efficiency to attracting the next generation of healthcare professionals, there are many benefits to going paperless – find out more about this digital keep reading
We’ve never been more connected, but the never-ending assault of information can be difficult to deal with – here’s some advice on how to cope keep reading
Electronic Patient Records (EPR) are essential to delivering more joined up and integrated care – here’s what to expect in 2023 and beyond CREDIT: This keep reading
Employing young people in health and social care services provides them an opportunity to start a varied and fulfilling career – and can also contribute keep reading
The level of extreme workplace stress and intention to withdraw poses severe threats to the sustainability of general practice – what solutions exist? CREDIT: This keep reading
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