What are the benefits of CRM solutions?
A customer relationship management program is a type of software that helps businesses manage, track and organise their relationships with customers CREDIT: This is an edited version keep reading
A customer relationship management program is a type of software that helps businesses manage, track and organise their relationships with customers CREDIT: This is an edited version keep reading
Training is necessary for new employees to start off on the right foot – here’s what should go into your new-hire training plan CREDIT: This keep reading
According to the Employment Rights Act 1996, anyone legally classed as an employee can take time off to help a dependant with an emergency – how should such keep reading
Good work-life balance can sometimes feel elusive and unattainable – why not try breaking it down into these six key pillars? CREDIT: This is an keep reading
‘Quiet promotions’ put extra pressure and work on staff and can cost your organisation valuable loyal employees, increase turnover and create a toxic work culture – here’s keep reading
All businesses face tough times eventually – here’s how to lead your team through a challenge CREDIT: This is an edited version of an article keep reading
Prof Mike Ferguson, director of professional development at Developing Professionals International, and PCC associate, shares his guide to managing huge workloads My team has studied keep reading
The cost-of-living crisis is affecting everyone across the UK; are there any strategies you can put in place to support your staff at this difficult keep reading
Staff engagement is key for improving outcomes for practice and, for practice managers, developing their leaderships skills to support this is key Staff-focused quality improvement keep reading
Diversified workforces are becoming a major requirement for those weighing up job opportunities – how does working in a diversified team benefit your business? CREDIT: keep reading
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