Read Again: Why Power Skills Are the New Power Move

As AI transforms the workplace by mastering technical tasks, the most valuable skills of the future are the deeply human ones – known today as power skills

CREDIT: This is an edited version of an article that originally appeared in Monday 8am

In an age where artificial intelligence can write code, generate music and outperform humans in data analysis, it might seem logical to double down on technical know-how. But here’s the twist: as machines increasingly master the “hard” skills, the capabilities that are becoming most valuable in the workplace are the ones AI can’t replicate – the human ones.

These are what we now call power skills.

From “Soft” to “Power”

The term “soft skills” originated in the U.S. military in the 1960s to separate technical know-how from interpersonal and leadership skills. Over time, the phrase entered the corporate world, often implying these abilities were secondary or less important. However, skills like cultural fluency, authenticity, ethical decision-making and the ability to recognise and nurture potential are now seen as foundational – not optional.

Power skills are inherently human. Machines can’t replicate compassion, vulnerability, curiosity, or the ability to build trust in a room full of people. These abilities enhance team cohesion, improve customer relationships and build more resilient, inclusive cultures. In hybrid and rapidly evolving workplaces, these skills drive connection and creativity – key traits in environments where innovation and adaptability are crucial.

How Can You Embed Power Skills Into Your Business?

Introduce Power Skills into Hiring Processes

The shift starts with recruitment. Power skills should be included in job descriptions, assessed during interviews and reinforced through onboarding. Hiring managers need training to identify and value these capabilities just as much as technical skills. A resume might show proficiency in data analysis, but how well can a candidate handle conflict, mentor a peer, or navigate cultural differences?

Load Power Skills into Metrics and Recognition

Performance reviews and promotion decisions often overlook the interpersonal contributions that define effective leadership and teamwork. It’s time to change that. Create metrics that reward inclusive collaboration, active listening, conflict resolution and ethical judgment. Recognising these behaviours not only sets clear expectations – it builds a stronger culture.

Model Power Skills at the Top

Leadership is where power skills take root. Managers and executives must demonstrate curiosity, empathy, vulnerability and authenticity. This isn’t just about modelling behaviour; it’s about showing that growth in these areas is expected, respected and ongoing. Sharing personal growth stories from leaders can break down barriers and set the tone for a more human workplace.

As AI continues to reshape the future of work, technical skills will always be important – but they’ll no longer be enough. What will truly differentiate people and organisations is their ability to harness the power of being human. Power skills aren’t just relevant; they’re essential and investing in them is a smart strategy.