What’s been going on this week? Explore the best bits from Practice Business over the last seven days – features, interviews, case studies and much more


 

CPD

Specialist knowledge

Q. What signs are there currently that the practice manager (PM) role is becoming more specialised? A. I’ve been involved in recruitment at several practices recently where each practice has been looking for something different [read more]

Features

Patient matters

PPGs have, for some time, been a key formal mechanism for gathering feedback into general practice; since 2015 the GP contract has included a requirement to have a PPG. However, there are no prescriptive requirements [read more]

Comment

Assuming formal and informal leadership

Formal leadership is hierarchical, with titles that indicate status (such as union steward, executive director, senior advisor, committee chair, etc.). Informal leadership is nonhierarchical and is often reflective of: Accomplishment (e.g., best salesperson) Respect (one [read more]

Management

GP practice given LGBT award

Credit: This story was first seen on the Manchester Evening News The stepfather of Martyn Hett, who was killed in the Manchester bomb, says he will continue promoting acceptance and understanding of LGBT issues in his memory, [read more]

News

Primary care complex opens to patients

Credit: This story was first seen on the BBC A new £105m hospital is opening to patients in County Tyrone, Northern Ireland, the BBC reports. The Omagh Hospital and Primary Care Complex provides a range [read more]

Comment

The case for appraisals over coffee

At a recent performance management training session a practice manager shared with me feedback they had recently received from their own line manager during their annual appraisal which had left them feeling worthless. Words something [read more]