Let’s talk…conflict management

8th August 2017

How can practice managers and GP partners identify and manage performance issues early on? How do you solve conflicts before they escalate? Marie Cahalane speaks to Jane Gunn, an expert in the field, to find [read more]

The pursuit of happiness: beating burnout

28th July 2017

Last year the RCGP and the mental health charity Mind published a report which revealed that 87% of the primary care workforce – which includes general practice – experience some level of stress; this compared [read more]

60 seconds with Gary Hughes

27th July 2017

What do you do to de-stress after a long day? I know there’s plenty of stress around general practice so I’m lucky that the need to de-stress is rare and it’s more about switching off, [read more]

Secrets to a successful safeguarding strategy

18th July 2017

The Care Act has placed safeguarding on a statutory footing for the first time. Accordingly, the extent to which GP practices comply with safeguarding legislation is high on CQC inspectors’ agendas.  Taking advantage of national [read more]

Collaboration with a common purpose

17th July 2017

 The early phase of NHS Collaborate has been a journey of discovery for all those involved and is providing deep foundations for a self-sustaining and energetic ‘community of purpose’ committed to a fresh approach to leadership development [read more]

Waiting rooms: A little something for the wait

13th July 2017

Tim Martin finds out how practice managers can ensure waiting rooms reflect the needs of their demographic, the benefits of displaying seasonal information and the advantages of modernising from a patient and business perspective. A [read more]

1 2 3