CREDIT: This story was first seen on BBC
The extended hours service at four GP surgeries has been put in special measures five months after it started, BBC reports.
The Care Quality Commission (CQC) rated the South Tees Access Response (Star) inadequate after surprise July visits.
Failings found at centres in Middlesbrough and Redcar included expired drugs and staff being unable to use emergency equipment.
ELM Alliance, who started the service in April, said issues needing immediate action had already been addressed.
The CQC inspectors visited the service at Redcar Primary Care Hospital and Park Surgery in Middlesbrough on 11 and 12 July.
They also looked at a vehicle used by doctors for home visits.
The Star service also operates out of Hirsell Medical Practice in North Ormesby and Brotton Hospital in Saltburn.
The CQC also found that there was an ineffective system for handling complaints.
Alison Holbourn, from the CQC, said the inspections were made after safety concerns were raised.
She said staff did not feel supported by management.
Teik Goh, who was appointed ELM Alliance chief executive in August, said he accepted the findings of the report and had made “immediate improvements”.
The service will be inspected again within six months.