Delivering collaborative change

There’s no question that it is a challenging time to be working in primary care. The service, described as the ‘backbone of the NHS’, yet historically de-prioritised in favour of its louder cousin, acute care, [read more]

A going concern

Imagine running a business with one hand tied behind your back, to the point that the financial viability of the business is under threat. Now imagine that the business is a GP practice and that [read more]

Assuming formal and informal leadership

Formal leadership is hierarchical, with titles that indicate status (such as union steward, executive director, senior advisor, committee chair, etc.). Informal leadership is nonhierarchical and is often reflective of: Accomplishment (e.g., best salesperson) Respect (one [read more]

The case for appraisals over coffee

At a recent performance management training session a practice manager shared with me feedback they had recently received from their own line manager during their annual appraisal which had left them feeling worthless. Words something [read more]

Digital health: clearing a path for adoption

Recent technological progress has revolutionised clinical practice and has enabled an unprecedented increase in public engagement in managing one’s own health. Digital health apps, systems and solutions have enormous potential to reduce the time, effort [read more]

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