Practice managers, GP partners and sector specialists share their views and insight on the challenges and changes affecting primary care at the sharp end

In search of patient satisfaction

18th August 2017
Harry Longman, chief executive of GP Access, critiques the ‘GP at scale’ model of care favoured by NHS England and sets out a path to patient satisfaction based on a demand-led system ‘GP at scale’ [read more]

The changing face of general practice

11th August 2017
If the partners in your practice who trained to practice medicine thought that was the skill required to get them through their working lives it’s becoming self-evident that this is changing, and rapidly.  In this [read more]

Investigating indemnity and new models of care

9th August 2017
Ensure all staff are protected As an employer, or somebody responsible for the running of a practice, you could be leaving yourself vulnerable if you employ healthcare professionals without adequate indemnity arrangements, so it’s important [read more]