Practice Business Magazine

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Editor's Comment


Whether the end of 2016 signalled a winding down period or a restful season for some, the new year will see a resumption of business as usual for most in general practice. Attending to a stacked in-tray mightn’t be greeted with merriment upon your surgery return but we like to think there are many reasons to be cheerful as you read through our first issue of 2017!


The debate around private and public healthcare services has, until recently, been on the fringes of primary care – with the exception of private companies running back office and IT support services. We asked senior figures involved with public and private GP services for their thoughts on the possibility of practice managers running dual services and the practical implications of such a development – catch this on page 30. We look at the benefits of a private social media group set up exclusively for practice managers. On page 26 creator of the group, Sarah Longland, details how membership has soared and shares the burning issues being discussed online.


For those with indemnity issues to consider, fear not, as medicolegal adviser, Dr Helen Hartley, explores options for those involved with new models of care or planning additional clinical services – turn to page 40 for that one. Our other feature on integrated care concerns MyHealthcare, a 23-strong GP alliance based in Birmingham. On page 18 lead partnership manager Ann Forletta reveals the reasons behind the organisation’s success. 


Elsewhere, tech and innovation are the focus of our two management features as we investigate Capita’s failing admin support services on page 36 and how NASA’s original concept of Root Cause Analysis (RCA) is evolving to help practice managers improve performance – see page 38. Less tech-orientated, but no less important, we deal with advances in HIV care on page 16 and property succession planning on page 34. 


We trust that’s enough to mull over between now and March and if you have an interesting story you’d like us to cover do feel free to contact our editorial team through the usual channels. We’re a friendly bunch after all!


January/February Practice Business

Private healthcare | HIV | Indemnity

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